"I wanted to thank you and your staff for an unexpectedly pleasant stay."

"I just wanted to thank you and your wonderful staff for caring for my husband this last week of his life. The staff on Unit 2 did everything they could to make his last days pain free. Everyone was so kind including even your maintenance workers, kitchen help, etc. 

My husbands last days and mine being there were made comfortable and the caring of your staff is to be commended. You must be very proud to have such angels of mercy working for you.It's very sad to see someone who was once strong and vital slip away but your staff helped my husband maintain his dignity to the end. Never once when the CNA's had to clean up messes did they complain. They handled each chore with professionalism and kindness.

I hope in the future to come back and say thank you in person. I plan to let anyone know who needs a care facility what you have to offer. Thank you again for all of your help in this most difficult time."

"Please know how wonderful you were to my mother and I. I can't thank you enough for all your care and professionalism. You made our experience as good as it could have been under the circumstances." 

"My brother Jim and I and our families wish to thank OCRC for their gentle and kind care of our mother, when she needed it most. We believe she had the best care possible, which kept her pain and suffering to a minimum and kept her comfortable in her final years."

"It was a blessing for the entire family to have mom well cared for and stress removed from my dad. Thank you sincerely." 

"It takes very special people like you to do the difficult and compassionate type of work that you do. In my estimation, you all deserve gold star awards."

"Last Sunday while we were visiting my mother, we overheard bits and pieces of a conversation between an aide and other resident. She was helping the resident get into a wheelchair. Then she took her into the bathroom followed by wheeling her to lunch. During the time, we overhead a few of the things she was saying.

The kind words and compassion as well as the calm, caring tone of her voice was unforgettable. She said things like 'has anyone every told you how sweet you are? I'm so sorry you aren't feeling well. I wish I could do something to make you feel better.' She said them with such sincerity. Her kindness and compassion brought tear to our eyes."